Team morale is the enthusiasm, excitement, and optimism your team members have about their work and each other. Team morale determines how well tasks are completed, whether the tasks are on time, and how high the quality of the work is.
Measurement of team morale can serve as a basis to estimate your team members’ motivation to complete their work. Since team morale impacts your team’s engagement levels, it also impacts their productivity. The more productive your team is, the more likely they are to achieve business goals.
These are reasons why regularly checking in with your team is so important. Understanding team morale helps you uncover whether there are issues that need to be addressed. Helping resolve these issues can lower your team members’ stress levels and increase their performance.
Implement any of these methods to check in with your team members to monitor team morale and stress.
Review your team’s change of labor ratio, rate of absenteeism, number of grievances reported by employees and resolved by management, and related reports. Focus on any changes you see and the time period when they occurred. Talk with your team members about specific incidents if appropriate. You should be able to gain greater insight into potential problems impacting team morale. Be sure to address the issues with your team.
Talk with your team members about their attitudes and beliefs about their work and each other. Include specific aspects of each team member’s job. Address any concerns you or your team members may have. Work with them to solve the problem or resolve the issue.
Notice and record your team members’ behavior and attitudes about their work, each other, and the company. Repeat this process at regular intervals. Use your findings to look for changes in behaviors and attitudes. This can indicate whether team morale is low or high.
Employee Net Promoter Scores
Create a one-question survey aimed at a specific aspect of team morale. This may include whether your team members feel valued at work or whether they feel able to create work-life balance. Provide a 1-10 scale for your team members to rate their experiences.
Add up your team’s responses to the survey. The responses with a score of 7-10 indicate the promoters, or team members who report positive feelings about the topic. The responses with a score of 0-6 indicate the detractors, or team members who report negative feelings about the topic.
Then, determine the average of your team members’ responses. If the average is 7-10, you have a significant number of promoters, and team morale should be high. If the average is 0-6, you have a significant number of detractors, and team morale should be low.
Talk with your team about your findings. Uncover the reasons why your team members reported the numbers they did. Work to resolve any issues that may come up.
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