Hiring the right person is essential. Your business is only as good as your employees. From the front desk to the executive offices, every employee represents a facet of your business to clients, and to the community at large. Hiring the wrong person can cost you more than just money.
Managing the people in your company takes time. But dealing with a ‘poor performance’ employee can take up to 70 percent more time than a ‘good performance’ member of your workforce.
When you hire the right people, you can focus on running your business, rather than worrying about whether employees are getting the job done, and done right, the first time.
By hiring the right person, who respects customers and co-workers alike, you’re cultivating the best customer service experience in the market. Candidates who possess excellent interpersonal skills are essential for building your business. Without the right person in your customer service role, you might as well tell potential customers to deal with your competition, because that’s exactly what they’ll do. An unfavorable customer service experience is the #1 reason first-time customers or clients move on.
Hiring the right people today can reduce the number of people you’ll need to hire in the future, as your company grows. Candidates who are interested and invested in your business will be open to growing their role as your business matures. Employees who are capable of taking ownership of their work and their place within your company will not only help your business prosper, but they’ll work to stabilize and improve your company at all levels of growth.
Lower Turnover Costs When You Hire the Right Person
Hiring takes time, effort and money. But did you know hiring the right people can actually save you money?
You might be inclined to “go with your gut” when choosing a candidate, but a wrong hire can find you scurrying to replace someone you hired on a “hunch,” and that means spending additional money.
When it comes to wasted payroll and lost sales, you could be losing upwards of 25 percent of the annual salary for the role you’re attempting to fill. Hiring the most qualified candidates from the start means new employees are better able to hit the ground running and begin making valuable contributions.
Team Building and Morale
No business is an island. Businesses thrive when teams work together toward a common task or goal. Bringing in strong team players will contribute to your company’s culture, just as bringing in the wrong person will disrupt the problem-solving process. Additionally, replacing a bad hire shortly after they begin working with you can cause existing team members to feel unsettled, leading to lower productivity levels.
If you’re having trouble finding the right talent for your company, contact the staffing professionals at Morris Bixby today. Their consultative approach to hiring means you not only get a good employee – you’ll get the right employee.